ARRANGEMENT OF PERFORMANCE MEASUREMENT TOOLSWITH HUMAN SCORECARD METHOD IN XYZ GENERAL HOSPITAL

Yuricka Priskilia Rambu Kanyaku

Abstract


XYZ Hospital in effort to improve its human resources quality only conduct competency assessment only. The hospitals so far have not focused on measuring the human resources performance comprehensively or thoroughly so it is not known what factors have not been achieved to form good employee performance quality in addition to employee competence. For that, it needs study to analyze employee performance measurement through approach of correlation between company strategy and human resource strategy in achieving company performance. The Human Resource Scorecard contains key performance indicators that can present the performance of human resources to reach corporate objectives. This study will be limited to the arrangement of organizational performance indicators with the HR scorecard model. This research was conducted in the personnel department of XYZ General Hospital. Identification of measurement aspects was based on the companyvision, mission, and strategic direction.


Keywords: Performance assessment, Balance Scorecard (BSC), Key Performance Indicator (KPI)

Full Text:

PDF

References


Aurora, N. (2010). Penerapan Balanced Scorecard sebagai TolakUkurPengukuranKinerja (Studi Kasus pada RSUD Tugurejo Semarang). Semarang: Skripsi Fakultas Ekonomi Universitas Dipenogoro.

Depkes RI. (2005). Buku Petunjuk Pengisian, Pengolahan, dan Penyajian Data Rumah Sakit. Jakarta : Depkes RI. 2005.

Di Mauro, C., Nordvik, J. P., & Lucia, A. C. (2002). Multi-criteria decision support system and Data Warehouse for designing and monitoring sustainable industrial strategies-an Italian case study.

Contoh perhitungan Manual metode Analitical Hierarchy Process by harry S.kom. retrieved from http://aceh-teacher.blogspot.co.id/2016/08/contoh-perhitungan-manual-metode_70.html (2019, Dec 10)

Kaplan, R. S., & Norton, D. P. (2000). Balanced Scorecard: Menerapkan strategi menjadi aksi. Jakarta: Erlangga.

Mahmudi. (2005). Public Sector Performance Management. Yogyakarta: UPP AMP YKPN

Mengenal Metode AHP (DisertaiStudikasusPemilihanSiswaTerbaik) by RifanSaiful http://funpreuner.blogspot.co.id/2012/02/mengenal-metode-ahp-disertai-studi.html

Mulyadi. (2001). Balanced Scorecard Step By Step For Government And Non Profit Agencies. New Jersey: John Wiley & Sons, Inc.

Muslim, E., & Wibowo, S. A. (2006). Perancangan Balanced Scorecard Sebagai Alat Pengukur Kinerja Perusahaan (Studi Kasus: PT. MCA). In 1st Seminar on Application and Research in Industrial Technology.

Rochmasari, L. (2010). dkk, Penentuan Prioritas Usulan Sertifikasi Guru Dengan Metode AHP.

Rusindiyanto.(2009). Human Resources Performance Analysis Using the Human Resources Scorecard (HRSC) Method (Case Study at PT. Arto Metal Internasional Sidoarjo). FTI Industrial Engineering, Universitas Pembangunan Nasional "Veteran".

Saaty, T. L. (1993). Decision For Leaders, Analytical Hierarchy Process for Decision Making in Complex Situations. Management Series, (134).

Saaty, T. L. (1990). Multicriteria decision making: The analytic hierarchy process: Planning, priority setting. Resource Allocation, 2, 1-20.

Suyono. (2007). Balanced Scorecard. Faculty of Economics, University of General Achmad Yani. Jakarta. Pp. 33-41.

Vanany, I. (2003). Aplikasi Analytic Network Process (ANP) pada perancangan sistem pengukuran kinerja (studi kasus pada PT. X). Jurnal Teknik Industri, 5(1), 50-62.

Yuwono, S. Pet. Peny.(2002). Balanced scorecard. Gramedia Pustaka Utama.

Yuwono, Sony, Edi.S, & Muhammad. (2002). Practical Guidelines for Preparation of the Balanced Scorecard: PT. Gramedia, Jakarta.




DOI: http://dx.doi.org/10.29040/ijebar.v3i04.741

Refbacks

  • There are currently no refbacks.


International Journal of Economics, Business and Accounting Research (IJEBAR), e-ISSN : 2614-1280 p-ISSN : 2622-4771

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.