Rini Handayani


This study aims to examine several factors that can influence employee performance including work complexity, career development, and organizational communication The sample used was 76 Bank “X” employees in Surakarta City. The sampling method uses the survey sampling method. The type of data used is primary data. The data analysis method uses multiple regression with the help of SPSS 23 The coefficient of determination test results shows that the complexity of work, career development and organizational communication can explain employee performance by 50.3% while the remaining 49.7% employee performance will be explained by other factors outside the three research variables. The results of the hypothesis test analysis show the conclusion that work complexity, career development, and organizational communication affect employee performance.

Full Text:



Arikunto, S. (2013). Prosedur Penelitian: Suatu Pendekatan Praktik. Jakarta: Rineka Cipta. .

Benish, S., & Raza, N. S. (2017). Impact of Workload and Job Complexity on Employee Job Performance with the Moderating Role of Social Support and Mediating Role of Job Stress: A Study of Travel agencies in Rawalpindi, Islamabad and AJK. Journal of Accounting & Marketing, 6, 214.

Bovee, L., & Thill, J. (2007). Komunikasi Bisnis. Jakarta: PT. Indeks.

Cecilia, E., & Gudono. (2007). Pengaruh Kompleksitas Tugas dan Locus Of Control Terhadap Hubungan Antara Gaya Kepemimpinan dan Kepuasan Kerja Auditor”. . Paper presented at the Simposium Nasional Akuntansi X Makassar.

Chotimah, C., & Kartika, A. (2018). Pengaruh Gender, Tekanan Ketaatan, Kompleksitas Tugas, Dan Pengalaman Auditor Terhadap Audit Judgment. Dinamika Akuntansi Keuangan Dan Perbankan, 6(1).

Femi, F. (2014). The Impact of Communication on Workers’ Performance in Selected Organisations in Lagos State, Nigeria. IOSR Journal Of Humanities And Social Science. (Online), 19(8), 75-82.

Gomaa, M., I. (2005). The Effect of Time Pressure, Task Complexity and Litigation Risk on Auditors’ Reliance on Decision Aids. Department Of Accounting and Information Management. Universiteit Maastricht, Nederland.

Hadi, N. (2013). Pasar Modal. Yogyakarta: Graha Ilmu.

Hasibuan, M. S. P. (2005). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.

Hasibuan, M. S. P. (2012). Manajemen sumber daya manusia Jakarta: Bumi Aksara.

Irene, M. K., & Gachunga, H. (2016). Effects Of Career Development On Employee Performance In The Public Sector: A Case Of National Cereals And Produce Board. The Strategic Journal of Business and Change Management, 3(3 (19)), 307-324.

Islam, J., Talukder, M., & Hu, H. (2011). The Impact of Technology, Job Complexity and Religious Orientation on Managerial Performance. Australasian Accounting, Business and Finance Journal, 5(4), 19-42.

Jamilah, S., Fanani, Z., & Chandrarin, G. (2007). Pengaruh Gender, Tekanan Ketaatan dan Kompleksitas Tugas Terhadap Audit Judgement”. Paper presented at the Simposium Nasional Akuntansi X., Makasar.

Kaseger, G. F., Sendow, G. M., & Tawas, H. N. (2017). Pengaruh Pengembangan Karir, Pengalaman Kerja Dan Keterlibatan Kerja Terhadap Kinerja Karyawan PT. Bank Rakyat Indonesia ( Persero ) Tbk Kantor Cabang Manado. . Jurnal EMBA, 2(September 2017), 3058-3067.

Kurniawan, K. A., Brahmasari, I. A., & Ratih, I. A. (2016). The Influence Of Organizational Culture, Task Complexity and Competence On Job Satisfaction, Organizational Citizenship Behavior, and Nurse Performance Of Kodam VII/Wirabuana Sulawesi Indonesian National Army Hospital. International Journal of Business and Management Invention, 5(1), 1-11.

Kurniawan., A. D., Rivai, A., & Suharto. (2018). Influence of Career Development and Motivation to Employee Performance Through Organizational Commitment in Institutional Development Section of Educational Diniyah and Pondok Pesantren Office of Ministry of South Jakarta Religious. International Journal of Business and Applied Social Science (IJBASS), February 2018.

Lu, K., Zhu, J., & Bao, H. (2015). High-performance human resource management and firm performance. Industrial Management & Data Systems, Vol. 115(2), 353-382. doi: https://doi.org/10.1108/IMDS-10-2014-0317

Mangkunegara, A. P. (2005). Perilaku Konsumen. Jakarta: Gramedia.

Marwansyah. (2010). Manajemen sumber daya manusia. Bandung: Alfabeta.

Mckinney, E., Barker, J., Smith, D., & Davis, K. (2004). The role of communication values in swift starting action Teams: IT insights from flight crew experience. Journal of Information and Management, 41, 1043-1056.

Nabi, N., Foysol, K., & Adnan, S. (2017). The Role and Impact of Business Communication on Employee Performances and Job Satisfactions: A Case Study on Karmasangsthan Bank Limited, Bangladesh. Arabian Journal of Business and Management Review 7, 301. doi: 10.4172/2223-5833.1000301

Nasution, F. N., Mariatin, E., & Zahreni, S. (2018). The Influence of Career Development and Organizational Culture on Employee Performance. International Journal of Scientific Research and Management (IJSRM), 6(1).

Neves, P., & Eisenberger, R. (2012). Management Communication and Employee Performance: The Contribution of Perceived Organizational Support. Human Performance, 25(5), 452-464.

Oronje, S., & Wainaina, L. (2019). Organizational Communication And Employee Performance : A Case Of KEMRI-WELLCOME Trust Research Programme, Kenya. The Strategic Journal of Business & Change Management, 6(3), 75– 98.

Pareek, U., & Rao, T. V. (2012). Designing and Managing Human Resource Systems. Delhi: Oxford and IBH Publishing Company.

Restuningdiah, N., & Indriantoro, N. (2000). Pengaruh Partisipasi terhadap Kepuasan Pemakai dalam Pengembangan Sistem Informasi dengan Kompleksitas Tugas, Kompleksitas Sistem, dan Pengaruh Pemakai sebagai Moderating Variable Jurnal Riset Akuntansi Indonesia, 3(2), 119-133.

Rukmana, H. D., Sopiah, & Nora, E. (2018). The Impact of Organization Communication on Employee Performance Through Employee’s Work Motivation at Pt. Putri Panda Unit II Tulungagung, East Jawa, Indonesia. Paper presented at the The First International Research Conference on Economics and Business.

Sanusi, Z. M., Iskandar, T. M., & Poon, J. M. L. (2007). Effects Of Goal Orientation And Task Complexity On Audit Judgment Performance. Malaysian Accounting Review 6(2).

Stephen, C. (2011). Research methodology in Business and Social Sciences: Owerri Canon.

Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung:: PT Alfabet.

Titang, F. (2016). The Impact of Internal Communication on Employee Performance in an Organization. Retrieved from https://ssrn.com/abstract=2865675

Victoria, K. S. (2019). Employee productivity and organizational performance: A theoretical perspective. 14 April 2019, (MPRA Paper No. 93294).

DOI: http://dx.doi.org/10.29040/ijebar.v3i04.743


  • There are currently no refbacks.

International Journal of Economics, Business and Accounting Research (IJEBAR), e-ISSN : 2614-1280 p-ISSN : 2622-4771

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.