ENHANCING EMPLOYEE RETENTION: THE ROLE OF WORK-LIFE BALANCE, ORGANIZATIONAL SUPPORT, AND JOB SATISFACTION AMONG MILLENNIALS AND GEN-Z AT BOGASARI FLOUR MILLS SURABAYA

Authors

  • Apriliawan Khafid muzuka Muzuka Universitas PGRI Adi Buana Surabaya, Indonesia
  • Untung Lasiyono Lasiyono Universitas PGRI Adi Buana Surabaya, Indonesia
  • Taudlikhul Afkar Afkar Universitas PGRI Adi Buana Surabaya, Indonesia

DOI:

https://doi.org/10.29040/ijebar.v9i1.16711

Abstract

Penelitian ini mengkaji dampak work-life balance dan dukungan organisasi terhadap kepuasan kerja dan retensi karyawan di kalangan karyawan Milenial dan Gen-Z di Bogasari Flour Mills Surabaya. Dengan menggunakan pendekatan penelitian kuantitatif, data dikumpulkan melalui kuesioner terstruktur yang disebarkan kepada 150 responden, yang dipilih melalui purposive sampling. Penelitian ini menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) untuk analisis data guna menguji hubungan antar variabel. Temuan penelitian mengungkapkan bahwa work-life balance dan dukungan organisasi secara signifikan meningkatkan kepuasan kerja, yang pada gilirannya berdampak positif pada retensi karyawan. Kepuasan kerja diidentifikasi sebagai faktor paling kritis yang memengaruhi retensi dan berfungsi sebagai variabel mediasi dalam hubungan antara work-life balance, dukungan organisasi, dan retensi karyawan. Penelitian ini menyarankan agar organisasi menerapkan kebijakan kerja yang fleksibel, meningkatkan keterlibatan karyawan dalam pengambilan keputusan, memastikan keadilan dalam promosi dan kompensasi, serta memperkuat peran pengawasan untuk meningkatkan kepuasan kerja dan retensi. Selain itu, jalur pengembangan karier yang jelas melalui program pelatihan terstruktur dapat meningkatkan komitmen jangka panjang karyawan terhadap organisasi. Wawasan ini memberikan implikasi berharga bagi strategi manajemen sumber daya manusia yang bertujuan untuk membina lingkungan kerja yang mendukung dan menarik guna mempertahankan bakat-bakat terbaik.

Author Biographies

Apriliawan Khafid muzuka Muzuka, Universitas PGRI Adi Buana Surabaya

Faculty of Economics and Business, PGRI Adi Buana University, Surabaya

Untung Lasiyono Lasiyono, Universitas PGRI Adi Buana Surabaya

Faculty of Economics and Business, PGRI Adi Buana University, Surabaya

Taudlikhul Afkar Afkar, Universitas PGRI Adi Buana Surabaya

Fakultas Ekonomi dan Bisnis Universitas PGRI Adi Buana Surabaya

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Published

2025-03-16

How to Cite

Muzuka, A. K. muzuka, Lasiyono, U. L., & Afkar, T. A. (2025). ENHANCING EMPLOYEE RETENTION: THE ROLE OF WORK-LIFE BALANCE, ORGANIZATIONAL SUPPORT, AND JOB SATISFACTION AMONG MILLENNIALS AND GEN-Z AT BOGASARI FLOUR MILLS SURABAYA. International Journal of Economics, Business and Accounting Research (IJEBAR), 9(1). https://doi.org/10.29040/ijebar.v9i1.16711

Issue

Vol. 9 No. 1 (2025): IJEBAR : Vol. 9, Issue 1, March 2025

Section

Articles

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