SULISTIYAWAN, M.SI., Dr. Edy; PRASNOWO, M. Adhi; HERMANTO, Mustafa. THE IMPACT OF CUSTOMER EXPERIENCE, SALES PROMOTION, SERVICE QUALITY, AND PRODUCT AVAILABILITY ON CUSTOMER LOYALTY IN TOKOPEDIA’S RETAIL BUSINESS: THE MEDIATING ROLE OF CUSTOMER SATISFACTION. International Journal of Economics, Business and Accounting Research (IJEBAR), [S. l.], v. 10, n. 2, 2026. DOI: 10.29040/ijebar.v10i2.19832. Disponível em: https://jurnal.stie-aas.ac.id/index.php/IJEBAR/article/view/19832. Acesso em: 25 jun. 2026.