KURNIAWAN, Alief Reza; MAYASARI, Riana; FEBRIANTOKO, Jovan. CUSTOMER LIFETIME VALUE METRICS AS CUSTOMER RELATIONSHIP MANAGEMENT INDICATORS. International Journal of Economics, Business and Accounting Research (IJEBAR), [S. l.], v. 5, n. 3, p. 2283–2293, 2021. DOI: 10.29040/ijebar.v5i3.2855. Disponível em: https://jurnal.stie-aas.ac.id/index.php/IJEBAR/article/view/2855. Acesso em: 12 jul. 2025.