AUDREY, Evelyn; SUTRISNO, Timotius F. C. W. REACHING BANK EXCELLENCE THROUGH TQM IMPLEMENTATION IN PRIVATE BANK IN SURABAYA. International Journal of Economics, Business and Accounting Research (IJEBAR), [S. l.], v. 7, n. 4, 2023. DOI: 10.29040/ijebar.v7i4.10526. Disponível em: https://jurnal.stie-aas.ac.id/index.php/IJEBAR/article/view/10526. Acesso em: 27 aug. 2025.