1.
Audrey E, Sutrisno TFCW. REACHING BANK EXCELLENCE THROUGH TQM IMPLEMENTATION IN PRIVATE BANK IN SURABAYA. IJEBAR [Internet]. 2023 Dec. 29 [cited 2025 Aug. 27];7(4). Available from: https://jurnal.stie-aas.ac.id/index.php/IJEBAR/article/view/10526