NASIHAH, Dzurrotin. Pengaruh Kualitas Pelayanan terhadap Kepuasan Masyarakat di Kantor SAMSAT Pati. Jurnal Akuntansi dan Pajak, [S. l.], v. 21, n. 01, 2020. Disponível em: https://jurnal.stie-aas.ac.id/index.php/jap/article/view/1154. Acesso em: 26 jun. 2025.