Hayani, Nurrahmi, and Saipul Alsukri. “Dimensi E-Servqual Dan Dampaknya Terhadap E-Satisfaction Layanan Mobile Banking”. Jurnal Ilmiah Ekonomi Islam 7, no. 2 (June 29, 2021): 679–686. Accessed August 27, 2025. https://jurnal.stie-aas.ac.id/index.php/jei/article/view/2275.