Zukhrufani, Alfitri, Afifah Afifah, and Firsty Izzata Bella. “The Influence of Service Quality on Customer Satisfaction in Islamic Rural Banks During the Covid-19 Pandemic: A CARTER Model”. Jurnal Ilmiah Ekonomi Islam 8, no. 1 (March 8, 2022): 491–498. Accessed July 15, 2025. https://jurnal.stie-aas.ac.id/index.php/jei/article/view/4615.