Wibowo W, Setiawan EB, Agusinta L, Ikhsan RB. THE EFFECT OF SERVICE QUALITY ON PORT OPERATIONAL PERFORMANCE AND SATISFACTION: A STUDY OF TRANSPORTATION AND PASSENGER COMPANIES AT LUWUK PORT IN BANGGAI DISTRICT. JIE [Internet]. 2024 Apr. 20 [cited 2025 Dec. 26];8(2). Available from: https://jurnal.stie-aas.ac.id/index.php/jie/article/view/13115