THE INFLUENCE OF WORKLOAD AND MOTIVATION ON EMPLOYEE SATISFACTION AND PERFORMANCE OF PT GEMA SOERYA SAMODRA

Authors

  • Teddy Adrianto Mulawarman University, Indonesia
  • Zainal Ilmi Mulawarman University, Indonesia
  • Ariesta Heksarini Mulawarman University, Indonesia

DOI:

https://doi.org/10.29040/ijebar.v4i03.1290

Abstract

This study aims to determine the effect of workload and motivation on employee satisfaction and performance (a study in the employees of PT Gema Soerya Samodra). With good quality human resources, it is hoped that the company's performance will be better and optimal. But of course, to achieve optimal performance, we often encounter various obstacles so that sometimes the desired results are not achieved. The population in this study were employees of PT Gema Soerya Samodra, the sample in this study were 40 employees. Methods of data collection are carried out by distributing questionnaires or questionnaires to respondents who become the research sample. This study uses data analysis tools, namely the validity and reliability tests, so this study uses the partial least square (PLS) analysis method. The tools used in data processing use the PLS Smart program. The results show that 1)Workload positive and significant effect on satisfaction, 2) Motivation positive and significant effect on satisfaction, 3) Workload positive and significant effect on performance, 4) Motivation has a positive and significant effect on performance, 5) satisfaction has a positive and significant effect on performance. Keywords: Workload, Satisfaction, Motivation, Performance.

References

Affandi. (2016). Concept & Indicator Human Resources Management for Management Research. CV Budi Utama.

Budiyono, Sutianingsih. 2021. Peran Kepuasan Pelanggan Dalam Memoderasi Pengaruh Perceived Value Terhadap Loyalitas Pelanggan. Jurnal Ekuitas: Jurnal Ekonomi dan Keuangan. Vol 5, No 4. https://doi.org/10.24034/j25485024.y2021.v5.i4.5104

Budiyono, Muhammad Tho’in, Dewi Muliasari, Serly Andini Restu Putri. (2021). An Analysis of Customer Satisfaction Levels in Islamic Banks Based on Marketing Mix as a Measurement Tool. Annals of the Romanian Society for Cell Biology, 2004–2012. Retrieved from https://www.annalsofrscb.ro/index.php/journal/article/view/318

Gibson, Ivancevich, Donnelly, & Konopaske. (2009). Organizational Behavior. McGraw Hill.

L. M. S. Kristiyanti. (2021). The Implementation of Good Corporate Governance, Village Apparatus Performance, Organizational Culture, andIts Effects Against Village Fund Management Accountability (Case Study of Tulung District, Klaten Regency). Annals of the Romanian Society for Cell Biology, 1985–1996. Retrieved from http://www.annalsofrscb.ro/index.php/journal/article/view/316

Priansa, DJ (2014). HR Planning & Development. Alfabeta.

Robbins, SP, & Judge, T.. (2008). Organizational behavior. Four Salemba.

Wibowo. (2010). Work management. Rajawali Press.

Winardi, J. (2016). Change management. Prenada Media Group.

Hero. (2013). Leadership: Theory, Psychology, Organizational Behavior, Applications and Research. PT Grafindo Persada.

Downloads

Published

2020-09-23

How to Cite

Adrianto, T., Ilmi, Z., & Heksarini, A. (2020). THE INFLUENCE OF WORKLOAD AND MOTIVATION ON EMPLOYEE SATISFACTION AND PERFORMANCE OF PT GEMA SOERYA SAMODRA. International Journal of Economics, Business and Accounting Research (IJEBAR), 4(03). https://doi.org/10.29040/ijebar.v4i03.1290

Citation Check