Pengaruh transparansi, empati, dan social influence terhadap minat donasi generasi Z pada platform crowdfunding Kitabisa

Authors

  • Fadila Saputri Universitas Negeri Surabaya, Indonesia

DOI:

https://doi.org/10.29040/jiei.v12i5.20646

Keywords:

Donation, Empathy, Intention, Social Influence, Transparency

Abstract

This study aims to analyse the influence of transparency, empathy, and social influence on Generation Z's donation intention through the Kitabisa crowdfunding platform. The study employed a quantitative approach with an associative research design. Primary data were collected through the distribution of questionnaires. The data were analysed using multiple linear regression with IBM SPSS Statistics. The results indicate that transparency, empathy, and social influence have a positive and significant effect on Generation Z's donation intention, both partially and simultaneously. These findings suggest that improving transparency in fund management, strengthening empathy toward others, and fostering positive social support and influence can enhance Generation Z's intention to donate through the Kitabisa crowdfunding platform.

References

Adam, M. R. R., & Arihta, J. (2024). Factors Influencing The Intention To Donate On The Crowdfunding Platform: A Case Study Of Kitabisa.Com. Akselerasi: Jurnal Ilmiah Nasional, 6(2), 45–63. https://doi.org/10.54783/jin.v6i2.961

Al-Edrus, S. A. S., Ahmad, I., & Hanafiah, M. H. (2023). Will you be a Honey and Help Us Raise Money?: Investigating Online Crowdfunding Platforms Acceptance, Perceived Trust and Behavioural Intention. 22(1).

Bayu Syahoutra, Khairil Juliana, Nila Nahfira, Shinta Maghfirah, Zuhrani, & Muhammad Arif. (2025). Peran Viralitas Dan Empati Digital Dalam Mendorong Partisipasi Sosial: Studi Fenomena Tagar #. Enlekturer: Journal of Islamic Studies, 3(1), 81–92. https://doi.org/10.71036/ejis.v3i1.398

CAF - Charities Aid Foundation. (2023). World Giving Index 2023: Global trends in generosity. Charities Aid Foundation.

Cézanne, C., Lorenz, E., & Saglietto, L. (2020). Exploring the economic and social impacts of Industry 4.0. Revue d’économie Industrielle, 11–35. https://doi.org/10.4000/rei.8643

Chen, H., Li, W., Lyu, T., & Zheng, X. (2021). Understanding people’s participation in online charities: A dual-process approach of trust and empathic concern. Industrial Management & Data Systems, 121(7), 1642–1663. https://doi.org/10.1108/IMDS-09-2020-0513

Devara, K. F., & Soepatini. (2025). Pengaruh Faktor Social Content Terhadap Continuous Intention Pada Platform Instagram Yang Dimediasi Oleh Informational Social Influence. Management Studies and Entrepreneurship Journal (MSEJ). https://doi.org/10.37385/msej.v6i3.765

Erten, Ş., & Ural Uslan, Y. (2025). Does participation have an impact on transparency and trust? A local government case. Journal of Governance and Regulation, 14(2, special issue), 224–233. https://doi.org/10.22495/jgrv14i2siart1

Fahmi Muhammad Hafidh & Ahmad Mifdhol Muthohar. (2025). Pengaruh Social Influence dan Pengetahuan terhadap Minat Berwakaf melalui Crowdfunding Wakaf dengan E-Trust sebagai Kunci Moderasi. Al Iqtishod: Jurnal Pemikiran dan Penelitian Ekonomi Islam, 13(1), 18–41. https://doi.org/10.37812/aliqtishod.v13i1.1670

Flache, A., Mäs, M., Feliciani, T., Chattoe-Brown, E., Deffuant, G., Huet, S., & Lorenz, J. (2017). Models of Social Influence: Towards the Next Frontiers. Journal of Artificial Societies and Social Simulation, 20(4), 2. https://doi.org/10.18564/jasss.3521

Hidayat, A. A. A. (2019). Platform Donasi Online Dan Filantropi Digital (Kajian aktivitas filantropi dan komodifikasi kampanye sosial melalui Kitabisa.com).

Indriyani, F., & Ibrahim, R. (2024). The Impact of Transparency on the Intention to Donate Online through the Kitabisa.com Platform. International Journal of Current Science Research and Review, 07(10). https://doi.org/10.47191/ijcsrr/V7-i10-38

Kasri, R. A., & Indriani, E. (2022). Empathy or perceived credibility? An empirical study of Muslim donating behaviour through online charitable crowdfunding in Indonesia. International Journal of Islamic and Middle Eastern Finance and Management, 15(5), 829–846. https://doi.org/10.1108/IMEFM-09-2020-0468

Kasri, R. A., & Yuniar, A. M. (2021). Determinants of digital zakat payments: Lessons from Indonesian experience. Journal of Islamic Accounting and Business Research, 12(3), 362–379. https://doi.org/10.1108/JIABR-08-2020-0258

Kenang, I. H., & Gosal, G. (2021). Factors Affecting Online Donation Intention in Donation-based Crowdfunding. The Winners, 22(2). https://doi.org/10.21512/tw.v22i2.7101

Mubarok, I. S., & Kaliurang, J. (2023). Penerapan Indikator Transparansi dalam Website Donasi Online.

Putra, S. M., & Kusumasondjaja, S. (2022). The effectiveness of using instagram content to promote charitable crowdfunding campaign. Jurnal Ekonomi Dan Bisnis, 25(2), 253–279. https://doi.org/10.24914/jeb.v25i2.4946

Rahmayanti, P. L. D., Rahyuda, I. K., Ekawati, N. W., & Setiawan, P. Y. (2024). Intention to Donate on Online Charitable Crowdfunding: Systematic Literature Review and Future Research Agenda. Journal of Economics, Business, & Accountancy Ventura, 26(3), 401–427. https://doi.org/10.14414/jebav.v26i3.4221

Ramdani, R., Yasin, A., Rohmaningtyas, N., Anwar, M. K., & Ismail, A. G. (2025). Crowdfunding on sustainable development goals: A systematic literature review. Journal of Ethics.

Suasih, N. N. R., Budhi, M. K. S., & Wijaya, P. Y. (2022). Inclusive crowdfunding scheme as capital source alternative for rural agriculture in Indonesia. IOP Conference Series: Earth and Environmental Science, 977(1), 012053. https://doi.org/10.1088/1755-1315/977/1/012053

Suharyat, D. Y. (2009). Hubungan Antara Sikap, Minat Dan Perilaku Manusia. Jurnal Region, 1(1), 1–19.

Turner, A. (2015). Generation Z: Technology and Social Interest. The Journal of Individual Psychology, 71(2), 103–113. https://doi.org/10.1353/jip.2015.0021

Valensia Sopian, S. S. (2024). Pengaruh Social Influence Terhadap Minat Menggunakan Media Sosial Melalui Sikap Generasi Z di Kota Palembang. https://doi.org/10.5281/ZENODO.13144366

Venkatesh, M., Davis, & Davis. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425. https://doi.org/10.2307/30036540

Vijaya, V., Yadav, A., & Mathur, H. P. (2023). Augmenting the Theory of Planned Behaviour and Trust in Driving the Funder’s Intention to Donate: The Moderating Role of Herding Bias. Global Business Review, 09721509231185654. https://doi.org/10.1177/09721509231185654

Yuniar, E. M., Wahyu Setiyowati, S., & Fariz Irianto, M. (2024). Pengaruh Sikap, Norma Subjektif, Religiusitas, Akuntabilitas, dan Transparansi Terhadap Niat Berwakaf Tunai (Studi Pada Masjid Al-Mubarokah). Perbanas Journal of Islamic Economics and Business, 4(2), 77. https://doi.org/10.56174/pjieb.v4i2.269

Zribi, S. (2022). Effects of social influence on crowdfunding performance: Implications of the covid-19 pandemic. Humanities and Social Sciences Communications, 9(1), 192. https://doi.org/10.1057/s41599-022-01207-3

Downloads

Published

28-10-2026

How to Cite

Saputri, F. (2026). Pengaruh transparansi, empati, dan social influence terhadap minat donasi generasi Z pada platform crowdfunding Kitabisa. Jurnal Ilmiah Ekonomi Islam, 12(5), 127–143. https://doi.org/10.29040/jiei.v12i5.20646

Citation Check

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.