PENGARUH EMPLOYEE ENGAGEMENT, PUBLIC SERVICE MOTIVATION DAN AFFECTIVE COMMITMENT TERHADAP KINERJA KARYAWAN

A. Ary Setyawan; Yulia Ningsih; Eva Yuniarti Utami; Ikram Yakin; Tuti Sulastri

doi:10.29040/jie.v8i2.13791

PENGARUH EMPLOYEE ENGAGEMENT, PUBLIC SERVICE MOTIVATION DAN AFFECTIVE COMMITMENT TERHADAP KINERJA KARYAWAN

A. Ary Setyawan, Yulia Ningsih, Eva Yuniarti Utami, Ikram Yakin, Tuti Sulastri

Abstract

Abstrak
Penelitian ini bertujuan untuk mengetahui pengaruh employee engagement, public service motivation dan affective commitment terhadap kinerja pegawai. Populasi penelitian ini berjumlah 150 karyawan dengan teknik random sampling sebanyak 150 responden. Teknik pengumpulan data dilakukan dengan menyebarkan kuesioner, wawancara dan dokumenter . Metode analisis data yang digunakan adalah analisis regresi linier berganda yang diuji dengan menggunakan SPSS. Berdasarkan hasil penelitian ditemukan bahwa employee engagement, public service motivation dan affective commitment secara parsial berpengaruh positif signifikan terhadap kinerja pegawai.
Kata Kunci: Affective Commitment, Employee Engagement, Public Service Motivation

Full Text:

PDF

References

Alawattage, C., Hopper, T., Wickramasinghe, D., Putu, S., Mimba, H., Van Helden, J., & Tillema, S. (2007). Public sector performance measurement in developing countries: A literature review and research agenda. In Journal of Accounting & Organizational Change (Vol. 3, Issue 3). https://doi.org/10.1108/18325910710820265

Ardiansyah, -, Ardiansyah, -, & Afandi, E. (2019). Impact of Affective Commitment with Employee Performance Moderated by Organization Citizenship Behavior (OCB). https://doi.org/10.2991/acpch-18.2019.64

Balalimbu, N., Malinda, A., Natasyah, L., & Wintoro, F. (2023). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada Pt Asera Tirta Posidonia Kota Palopo. KONTAN: Jurnal Ekonomi, Manajemen Dan Bisnis, 2(3). https://jurnal.penerbitwidina.com/index.php/KONTAN/index

Belle, N. (2012). Experimental Evidence on the Relationship between Public Service Motivation and Job Performance. Public Administration Review, 73.

Bernardin, H.J. (2010). Human Resource Management: An Experiential Approach. Fifth Edition. Singapore: McGraw-Hill Book, Inc.

Edy, Sutrisno. 2010. Manajemen Sumber Daya Manusia. Edisi Pertama Cetakan Pertama. Jakarta : Penerbit Kencana.

Eschleman, K. J., Madsen, J., Alarcon, G., & Barelka, A. (2014). Benefiting from creative activity: The positive relationships between creative activity, recovery experiences, and performance-related outcomes. Journal of Occupational and Organizational Psychology, 87(3). https://doi.org/10.1111/joop.12064

Fernandez, S., & Moldogaziev, T. (2013). Employee Empowerment, Employee Attitudes, and Performance: Testing a Causal Model. Public Administration Review, 73(3). https://doi.org/10.1111/puar.12049

Gheisari, F., Sheikhy, A., & Derakhshan, R. (2014). Explaining the relationship between organizational climate, Organizational commitment, Job involvement and organizational citizenship behavior among employees of Khuzestan gas company. Mediterranean Journal of Social Sciences, 5(20). https://doi.org/10.5901/mjss.2014.v5n20p2986

Handoyo, A. W. (2017). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada PT. Tirta Rejeki Dewata. Agora, 5(1).

Hayat, A. (2017). Organizational Commitment Antecedent and Its Effect on Managerial Performance in Public Sector Budgeting. Bisnis & Birokrasi Journal, 23(1). https://doi.org/10.20476/jbb.v23i1.7451

Hendrawan, A., Sucahyowati, H., & Laras, T. (2020). Pengaruh Stress Kerja Terhadap Kreativitas Pada Tenaga Kerja Pada Umkm Di Wilayah Bantarsari Kabupaten Cilacap. AmaNU: Jurnal Manajemen Dan Ekonomi, 3(1).

Kasogela, O. K. (2019). The Impacts of Continuance Commitment to Job Performance. Advanced Journal of Social Science, 5(1). https://doi.org/10.21467/ajss.5.1.93-100

Kaswan (2012). Manajemen sumber daya manusia untuk keunggulan erasing organisasi. Cetakan pertama. Yogyakarta: Graha Ilmu.

Kruse. (2012). What is Employee Engagement. Forbes Leadership.

Liza, A., Agus, H., Wayu, E.Y. (2016). Pengaruh Public Service Motiavation terhadap Pegawai Kinerja Pegawai Negeri Sipil di Kota Tanjung Pinang. Universitas Maritim Raja Ali Haji Tanjungpinang.

Loan, L. T. M. (2020). The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters, 10(14). https://doi.org/10.5267/j.msl.2020.6.007

Napitupulu, S., Haryono, T., Laksmi Riani, A., Sawitri, H. S. R., & Harsono, M. (2017). The impact of career development on employee performance: an empirical study of the public sector in Indonesia. International Review of Public Administration, 22(3). https://doi.org/10.1080/12294659.2017.1368003

Novelia, M., Swasto, B., & Ruhana, I. (2016). Pengaruh Komitmen Dan Organizational Citizenship Behavior (OCB) Terhadap Kinerja (Studi Pada Tenaga Keperawatan Rumah Sakit Umum Daerah dr. Soegiri Lamongan). Jurnal Administrasi Bisnis, 38(2).

Nurbiyati, T., & Wibisono, K. (2017). Analisis Pengaruh Komitmen Afektif, Kontinyu Dan Normatif Terhadap Kinerja Dengan Disiplin Kerja Sebagai Variabel Intervening. Kajian Bisnis STIE Widya Wiwaha, 22(1). https://doi.org/10.32477/jkb.v22i1.195

Mangkunegara, A. P. (2011). Manajemen Sumber Daya Manusia. Perusahaan. Bandung: PT Remaja Rosdakarya.

Mathis, R. L., dan J.H. Jackson. (2001). Manajemen Sumber Daya Manusia. Buku 1 dan buku 2. Terjemahan. Jakarta. Salemba Empat.

Perry, J. L., & Annie, H. (2008). Motivation In Public Management: The Call of Public Service. Oxford University press. Oxford.

Perry, J. L., & Wise, L. R. (1990). The Motivational Bases of Public Service. Public Administration Review, 50(3). https://doi.org/10.2307/976618

Pradana, O. A. (2014). Pengaruh Motivasi Kerja Dan Komitmen Organisasional Terhadap Kinerja Karyawan (Studi pada karyawan bagian HRD PT. Arthawena Sakti Gemilang Malang). Jurnal Administrasi Bisnis, 7(2).

Qi, F., & Wang, W. (2018). Employee involvement, public service motivation, and perceived organizational performance: testing a new model. International Review of Administrative Sciences, 84(4). https://doi.org/10.1177/0020852316662531

Rifai, V. & Sagala, E. J. (2009). Manajemen Sumber Daya Manusia untuk Perusahaan. Jakarta : Rajagrafindo Persada.

Rustono, A., & Fattah Akbary, M. M. (2015). Pengaruh Employe Engagement Terhadap Kinerja Karyawan Dana Pensiun Telkom Bandung. Agustus, 2(2).

Schieman, W. A. (2011). Reinventing Talent Management: How to Maximize Performance in the New Marketplace, Alignment Capability, Engagement. Jakarta : PPM Manajemen.

Steers 1991 dalam Sopiah (2008:166) Komitmen Organisasi. Jakarta: Salemba Empat.

Sucahyowati, H., & Hendrawan, A. (2020). Pengaruh Employee Engagement Terhadap Kinerja Karyawan pada PT MK Semarang. Jurnal Sains Teknologi Transportasi Maritim, 2(2). https://doi.org/10.51578/j.sitektransmar.v2i2.21

Sugiyono. 2016. Pengaruh dukungan organisasi, Affective commitment dan perilaku ekstra peran terhadap kinerja karyawan. Badan Penerbit Universitas Mercu Buana, Jakarta, Indonesia.

Sumarni, S., & Pramuntadi, A. (2019). Pengaruh Komitmen Organisasi Terhadap Kinerja Perawat di RS PK Muhammadiyah Bantul. Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo, 5(2). https://doi.org/10.29241/jmk.v5i2.157

Sungu, L. J., Weng, Q., Hu, E., Kitule, J. A., & Fang, Q. (2020). How Does Organizational Commitment Relate to Job Performance? A Conservation of Resource Perspective. Human Performance, 33(1). https://doi.org/10.1080/08959285.2019.1699562

Wang, Q., Weng, Q., & Jiang, Y. (2020). When Does Affective Organizational Commitment Lead to Job Performance?: Integration of Resource Perspective. Journal of Career Development, 47(4). https://doi.org/10.1177/0894845318807581

Wicaksono, B. D., & Rahmawati, S. (2020). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Direktorat Sistem Informasi dan Transformasi Digital Institut Pertanian Bogor. Jurnal Manajemen Dan Organisasi, 10(2). https://doi.org/10.29244/jmo.v10i2.30132

Xiaohua, L. (2008). An empirical study on public service motivation and the performance of government employee in China. Canadian Social Science, 4(2).

DOI: http://dx.doi.org/10.29040/jie.v8i2.13791